Contact information
Contact Information
If you have any questions about your order, our products, shipping, returns, refunds, or other matters, please feel free to contact us.
Store Name: plainee
Customer Service Email: rogerramosse72@outlook.com
Our customer service team will make reasonable efforts to respond to your inquiry as soon as possible.
Customer Support
For assistance with an existing order, please include the following information in your email:
- Your full name
- Order number
- Email address used to place the order
- A brief description of your question or issue
- Photos or videos, if relevant
This information helps us review and resolve your request more efficiently.
Business Hours
Monday–Friday
9:00 AM–6:00 PM
Messages received outside business hours may be answered on the next business day.
Contact Details
Business Name: plainee
Email: rogerramosse72@outlook.com
Phone: +852 0000 0000 (Placeholder – replace before launch)
Address: Unit 000, Demo Building, Kowloon, Hong Kong (Placeholder – replace before launch)
Response Time
We aim to respond to customer inquiries within 1–2 business days.
During holidays, promotional periods, or periods of unusually high inquiry volume, response times may be slightly longer.
Order-Related Questions
For questions regarding shipping or delivery, please review our Shipping Policy.
For returns, exchanges, cancellations, or refunds, please review our Return & Refund Policy.
Contact Us
For any additional questions, please contact:
plainee
Email: rogerramosse72@outlook.com